IT emergency

IT emergency for business

Computer, laptop or network failure at your company? We come over, diagnose the problem and repair it. While the repair lasts, you keep working on replacement hardware.

We come to businesses in Wrocław and within 50 km of the city, and in Kraków and within 35 km.

Report a failureSee how we can help
  • Wrocław + 50 km, Kraków + 35 km
  • Fast response time
  • Business-only service

What we help with

From a single laptop to a company-wide network failure.

  • Computer and laptop repairs

    We diagnose faults, replace components, clean and optimise the system. On site at your office or in our workshop.

  • Replacement hardware

    While we repair yours, you get a business-class replacement laptop: an HP EliteBook or a Lenovo ThinkPad.

  • LAN and WiFi networks

    We solve wired and wireless network problems: from cabling to configuration and coverage.

  • Replacement network devices

    Router, switch or access point down? We deliver replacement devices so your company keeps running.

  • Backup internet for companies

    ISP link outage? We bring up a backup connection that keeps your business working.

  • Satellite internet

    In critical situations we set up a satellite link. The internet keeps working even when every other connection has failed.

Hardware we work with

  • UniFi
  • Juniper Networks
  • Cisco
  • MSI
  • HP
  • Apple
  • Arista
  • Dell
  • HPE

Coverage area

We operate in Wrocław, Kraków and the surrounding areas

We travel to clients in Wrocław and within around 50 km of the city, and in Kraków and within around 35 km. We work only with businesses, from small offices to large organisations.

Availability

Available 24/7

Failures don't pick their hours. We accept reports around the clock, 7 days a week.

  • Round-the-clock incident intake
  • Priority service for businesses
  • On-site: Wrocław up to 50 km, Kraków up to 35 km
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Repairs and replacement hardware

We repair while you keep working.

You don't sit idle waiting for the repair. We hand over proven replacement hardware right away.

Key benefits
  • Diagnosis and a quote before any repair
  • HP EliteBook and Lenovo ThinkPad replacement laptops
  • Repairs on-site at your location or with equipment pick-up
  • Priority service for companies
Report a failure

Network and emergency connectivity

Your company never loses internet.

When your network or ISP link goes down, we deliver replacement devices and emergency internet, with a satellite link if needed.

Key benefits
  • LAN and WiFi diagnosis and repair
  • Replacement routers, switches and access points
  • Backup internet for the duration of an ISP outage
  • Satellite internet in critical cases
Let's talk

How the SkyPass IT emergency service works

Three steps from your report to working equipment.

  1. 01

    Report the failure

    You call or write to us. We work out the scope of the problem and schedule a visit.

  2. 02

    On-site diagnosis

    We arrive, diagnose the fault and present a repair plan.

  3. 03

    Repair and replacement hardware

    We repair on the spot. If that isn't possible, we leave replacement hardware for the duration of the service.

Contact

Having a failure? Don't wait.

Write or call us. We will work out the details and get to you as fast as we can.

Report a failureLog in to the panel

After you send the form, we come back to you with questions about the details or a proposal for the next step: a call, tests or an offer.